Frequently Asked Questions (FAQs)
Here, we’ve answered some of the most common questions about our products, orders, shipping, and more. If you don’t find the answer you’re looking for, feel free to contact us at support@feminaworld.com.
General Questions
What products does Femina World offer?
We specialize in premium accessories for men and women, including wallets, handbags, belts, and more.
How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the steps to complete your order.
Is it safe to pay online?
Absolutely! We use secure payment gateways to protect your information.
Are your products made from genuine leather?
es, many of our products are crafted from high-quality genuine leather, ensuring durability and style.
What payment methods do you accept?
We accept Cash on Delivery (COD), credit/debit cards, bank transfers, and mobile wallets like EasyPaisa and JazzCash.
Where do you deliver?
We deliver across Pakistan, including major cities and remote areas.
How long does delivery take?
Standard shipping takes 3-7 business days, while express shipping delivers in 1-3 business days.
What is your return policy?
We offer a 7-day return policy for unused and undamaged products with original packaging and tags..
Do you offer free shipping?
Yes, we offer free standard shipping on orders above PKR 5000.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email or SMS.
How do I return or exchange an item?
Contact our support team at support@feminaworld.com with your order details, and we’ll guide you through the process.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive the returned item.
Are your products waterproof?
While our leather products are durable, they are not fully waterproof. We recommend keeping them dry to maintain their quality.
What are your business hours?
Our team is available Monday to Saturday, 9:00 AM – 6:00 PM.
How do I care for my leather accessories?
Use a soft cloth to clean your leather products and store them in a cool, dry place. Avoid exposure to water and direct sunlight.
How can I contact Femina World?
You can reach us via:
Email: support@feminaworld.com
Phone: +92 329 6924883
WhatsApp: +92 329 6924883
Do you offer discounts or promotions?
Yes! Follow us on social media and subscribe to our newsletter to stay updated on exclusive deals and offers.